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“​The lead process is in essence very simple. An unqualified lead is identified and captured onto the Dynamics application where a target business area or areas  review the information and can then make a decision on what they do.

The options are toFollow a lead orQualify a lead
If you do not have enough information at this time you may wish to [[Request more information on a lead]] The only way that the person will be identified is if you show them as the owner of the task.

What to try now?
Creating a new lead
 Routes back
Dynamics Home >05 = Leads”

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